Introduction to Travel + Leisure Co.
Travel + Leisure Co. is a premier vacation ownership and travel company headquartered in Orlando, Florida, with a global footprint spanning more than 30 countries. As a Fortune 1000 company and a recognized industry leader, Travel + Leisure Co. operates through its renowned brands, including Wyndham Destinations, Margaritaville Vacation Club, Club Wyndham, WorldMark by Wyndham, and others. The company’s core business is delivering innovative vacation ownership products, travel memberships, and lifestyle experiences that enable millions of members and guests to create lasting memories.
Travel + Leisure Co. holds a distinguished position in the travel and hospitality sector, with a market capitalization exceeding $3 billion and annual revenues surpassing $3.5 billion. The company employs approximately 19,000 associates worldwide and serves a network of over 870,000 vacation ownership members. Its robust portfolio of resorts and experiences is complemented by a strong commitment to sustainability, innovation, and customer satisfaction. Travel + Leisure Co. is consistently recognized as a top employer and a trusted partner in the travel ecosystem, leveraging cutting-edge technology and decades of expertise to deliver unforgettable vacations.
The company’s reputation is built on a foundation of trust, transparency, and exceptional service. Travel + Leisure Co. is often cited in industry reports for its high customer satisfaction scores, ethical business practices, and community involvement. It partners with leading travel agencies, real estate developers, and global hospitality brands to offer a seamless and personalized travel experience. As a publicly traded company on the New York Stock Exchange (TNL), Travel + Leisure Co. is committed to delivering long-term value to shareholders while prioritizing the needs of its members, associates, and the environment.
Why is Travel + Leisure Co. considered a leader? Its business model combines the stability of real estate ownership with the flexibility of a travel membership, creating a unique value proposition that appeals to a wide demographic. The company’s extensive resort network, which includes over 245 properties, covers popular destinations from the Caribbean to Europe, Asia, and beyond. Moreover, Travel + Leisure Co. has invested heavily in digital transformation, mobile apps, and AI-powered personalization to enhance member engagement and streamline operations. This forward-thinking approach has earned it accolades from organizations like J.D. Power and the International Hospitality Conference.
Company History and Business Evolution
Travel + Leisure Co. traces its roots back to the founding of Wyndham Worldwide in 1990, which initially focused on hotel franchising. In 2006, Wyndham acquired the timeshare giant Trendwest Resorts, later rebranded as Wyndham Vacation Ownership. The division grew rapidly through a series of strategic acquisitions, including WorldMark by Wyndham and Club Wyndham. Recognizing the potential to separate its hotel and timeshare businesses, Wyndham Worldwide spun off its vacation ownership segment in 2018, creating a standalone company named Wyndham Destinations. This spin-off allowed the new entity to focus exclusively on the vacation ownership market, leveraging its powerful brand equity and operational scale.
In 2021, the company underwent a transformative rebranding, adopting the name Travel + Leisure Co. after acquiring the rights to the Travel + Leisure brand from Meredith Corporation. This strategic move repositioned the company as a lifestyle-oriented travel enterprise, expanding beyond timeshares into travel memberships, branded resorts, and experiential travel. The acquisition included the iconic Travel + Leisure magazine, events, and digital platforms, providing a powerful content engine to fuel marketing and community engagement.
Key milestones in the company’s evolution include the introduction of the Wyndham Rewards credit card, the launch of the Margaritaville Vacation Club in partnership with Jimmy Buffett, and the development of eco-friendly resorts under the "Green the World" initiative. During the COVID-19 pandemic, Travel + Leisure Co. demonstrated resilience by pivoting to contactless check-in, enhanced sanitation protocols, and flexible booking policies, earning trust from members and health authorities. The company also expanded its international footprint through joint ventures in Latin America and Asia, and acquired the vacation club business of Diamond Resorts in 2022, adding 110,000 members.
Today, Travel + Leisure Co. continues to innovate with initiatives like the "Vacation Guarantee" program and the integration of blockchain for secure transactions. The company’s ability to adapt to changing consumer preferences—such as the rise of remote work and "bleisure" travel—positions it as a forward-thinking leader in the hospitality industry. Its history is a testament to strategic vision, operational excellence, and a relentless focus on the guest experience.
Travel + Leisure Co. at a Glance
- Headquarters: Orlando, Florida, USA
- Founded: 2018 (as spin-off from Wyndham Worldwide; rebranded as Travel + Leisure Co. in 2021)
- CEO: Michael D. Brown (appointed 2020)
- Revenue: $3.6 billion (2023)
- Net Income: $430 million (2023)
- Employees: Approximately 19,000
- Stock Symbol: TNL (New York Stock Exchange)
- Industry: Vacation Ownership, Travel Services, Hospitality
- Brands: Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Travel + Leisure, Wyndham Destinations, Shell Vacations Club
- Resort Portfolio: 245+ resorts in 30+ countries
- Member Base: 870,000+ vacation ownership members
- Annual Guest Nights: Over 15 million
- Key Awards: J.D. Power Award for Highest Customer Satisfaction (Lodging Segment), Forbes Top Employers for Diversity, Newsweek’s America’s Most Responsible Companies
- Global Presence: Operations in North America, Europe, Latin America, Asia, Australia, and Africa
- Corporate Social Responsibility: "Green the World" sustainability program; committed to carbon neutrality by 2030
- Technology: Proprietary AI-driven personalization engine, mobile app with keyless entry, virtual concierge
- Partnerships: Alliance with Marriott Vacations Worldwide, Hilton Grand Vacations, and leading travel agencies
- Employee Satisfaction: Glassdoor rating of 3.5/5, linkedIn company page with 400k+ followers
- Customer Reviews: Trustpilot score of 4.2/5, BBB accredited with A+ rating
- Legal Structure: Publicly traded corporation (Delaware)
- Tax ID: 83-4418605
Mission, Vision, and Core Corporate Values
Travel + Leisure Co.’s mission is to “unlock the world’s best vacations for our members and guests, while creating lasting value for our stakeholders.” The vision is to be “the world’s most trusted and innovative vacation ownership company, inspiring people to explore the extraordinary.” These statements reflect a deep commitment to exceptional experiences, ethical growth, and community stewardship.
The company’s core values are:
- Integrity: Upholding the highest ethical standards in every interaction, ensuring transparency with members, partners, and associates.
- Innovation: Continuously leveraging technology and insights to enhance the vacation experience, from booking to check-out.
- Excellence: Striving for superior quality in resort design, customer service, and operational efficiency.
- Inclusion: Fostering a diverse workforce where every voice is heard and respected, and designing experiences accessible to all.
- Sustainability: Protecting the planet by minimizing environmental impact and supporting local communities in resort destinations.
These values are embedded in every aspect of the business, from supplier selection to employee training programs like “Serve with Heart.” Travel + Leisure Co. regularly publishes sustainability reports and diversity metrics, ensuring accountability.
Business Strategy and Future Roadmap
Travel + Leisure Co. operates a multi-pronged growth strategy centered on three pillars: membership expansion, digital innovation, and geographic diversification. The company plans to grow its member base by targeting younger demographics through affordable vacation club options and fractional ownership products. It is also investing heavily in a proprietary CRM and AI platform that delivers personalized travel recommendations, dynamic pricing, and targeted marketing campaigns.
Key initiatives include the “Vacation as a Subscription” model, which offers monthly memberships for flexible travel access, and the “Build Your Own Vacation” tool that allows members to customize packages. Expansion into high-growth markets like India, Brazil, and Southeast Asia is underway, with new resorts opening in Goa, Cancun, and Bali. Furthermore, Travel + Leisure Co. plans to leverage its content arm (Travel + Leisure magazine) to launch exclusive member events, cruises, and experiential travel packages.
The roadmap also emphasizes sustainability: achieving carbon neutrality by 2030 through renewable energy installations at resorts, waste reduction programs, and partnerships with conservation organizations. Technology-wise, the company is piloting blockchain-based loyalty tokens and integrating virtual reality tours for remote sales. By 2025, Travel + Leisure Co. expects to double its digital sales channel and reduce operational costs by 15% through automation.
Products, Technologies, and Services
Travel + Leisure Co. offers a comprehensive suite of vacation ownership products and travel services. The flagship product is the Vacation Club Membership, a points-based system that provides access to over 245 resorts worldwide. Members can use points for hotel stays, cruises, tours, and even flight booking through the company’s travel portal. Additional offerings include:
- Wyndham Destinations: Traditional timeshare intervals with fixed and floating weeks.
- Margaritaville Vacation Club: A themed resort experience inspired by Jimmy Buffett’s island lifestyle.
- Travel + Leisure Club: A subscription-based travel club with discounted rates and curated experiences.
- RCI Exchange: A vacation exchange network allowing members to trade weeks globally.
- Corporate Travel Solutions: Group travel packages for businesses and organizations.
Technology plays a central role: the Travel + Leisure App offers mobile check-in, digital keys, concierge chat, and itinerary management. The company uses AI-driven chatbots for customer service and a Predictive Analytics Engine to forecast occupancy and member preferences. A Blockchain-based Smart Contract system secures ownership records and facilitates resales. Moreover, Travel + Leisure Co. has developed a proprietary Dynamics 365-integrated CRM that unifies member data across all touchpoints.
Industries and Markets Served
Travel + Leisure Co. serves the vacation ownership and travel services industries, operating at the intersection of real estate, hospitality, and leisure travel. Its primary market is North America (70% of revenue), with expanding presence in Latin America, Europe, and Asia. The company targets individuals and families aged 35–65 with disposable income who value travel convenience and premium experiences. Additionally, it partners with travel agents, real estate brokers, and corporate travel departments to reach business travelers and group vacationers.
The company also serves niche segments such as luxury travelers (through Margaritaville and private villa offerings), eco-conscious tourists (via sustainable resorts), and timeshare resale buyers. Government and non-profit organizations also use Travel + Leisure Co. properties for conferences and incentive travel programs. The company’s services are essential to the $150 billion vacation ownership industry, which continues to grow at a CAGR of 5.8%.
Leadership and Management Philosophy
Travel + Leisure Co. is led by a seasoned executive team with deep expertise in hospitality, finance, and technology. CEO Michael D. Brown previously served as CFO of Wyndham Worldwide and spearheaded the company’s digital transformation. The leadership philosophy emphasizes servant leadership, data-driven decision making, and customer obsession. Managers are trained to empower teams through autonomy and continuous feedback, using agile methodologies for project execution.
The company’s board of directors includes industry veterans from Marriott, Disney, and Google, ensuring a diverse range of perspectives. Travel + Leisure Co. fosters a culture of transparency through town halls, anonymous employee surveys, and a “Voice of the Associate” platform. The leadership team regularly participates in customer service calls and resort visits to stay connected to the front line.
Corporate Events, Conferences, and Community Engagement
Travel + Leisure Co. hosts several high-profile events annually, including the Travel + Leisure Global Sales Summit in Las Vegas, the Club Wyndham Owner Appreciation Days at select resorts, and the Sustainability Symposium in partnership with the World Wildlife Fund. The company also sponsors travel industry conferences like IHIF (International Hotel Investment Forum) and ITB Berlin. Community engagement is a priority: the “Wyndham Cares” initiative supports local schools, disaster relief, and environmental clean-ups in resort communities. Employees receive 16 hours of paid volunteer time annually.
In 2023, Travel + Leisure Co. donated $2 million to hurricane relief efforts in Florida and Mexico, and launched a scholarship program for hospitality students from underrepresented backgrounds.
Employees and Workplace Culture
Travel + Leisure Co. employs a diverse workforce of 19,000 across corporate offices, sales centers, and resorts. The company culture is defined by collaboration, innovation, and well-being. Benefits include competitive compensation, performance bonuses, 401(k) matching, tuition reimbursement, and travel discounts. The company promotes work-life balance with flexible schedules and remote work options for eligible roles.
Employee resource groups support women, LGBTQ+, veterans, and people of color. Travel + Leisure Co. has been recognized as a “Best Place to Work” by the Orlando Business Journal and earned a 90% employee satisfaction score in internal surveys. Training and development programs include leadership academies, cross-functional rotations, and digital skills workshops.
Job Details & Requirements for this Posting
Role Overview
Travel + Leisure Co. is seeking a Corporate Communications Specialist to manage internal and external messaging, enhance brand reputation, and support executive communications. This role reports to the VP of Corporate Communications and collaborates with marketing, PR, and HR teams.
Responsibilities
- Develop and execute strategic communication plans aligned with business objectives.
- Draft press releases, speeches, newsletters, and social media content.
- Manage media inquiries and build relationships with travel and business journalists.
- Coordinate crisis communication protocols and messaging.
- Monitor industry trends and competitor communications to inform strategy.
- Produce annual reports, sustainability reports, and investor presentations.
- Support internal communications via intranet, town halls, and employee emails.
Qualifications
- Bachelor’s degree in Communications, Journalism, Public Relations, or related field.
- 5+ years of experience in corporate communications, preferably in hospitality or travel.
- Exceptional writing and editing skills with a portfolio of published work.
- Proficiency in media monitoring tools (e.g., Cision, Meltwater).
- Experience with crisis communication and reputation management.
- Ability to manage multiple projects in a fast-paced environment.
- Familiarity with social media platforms and analytics.
Why Join Travel + Leisure Co.
You will work at a company that values creativity, impact, and professional growth. Travel + Leisure Co. offers a collaborative environment where your ideas shape the brand narrative. Enjoy competitive compensation, travel perks, and a commitment to work-life balance. Be part of a team that powers the world’s most iconic vacation experiences.
Customer Reviews and Industry Reputation
Travel + Leisure Co. maintains a strong reputation across multiple review platforms. Below is an exhaustive analysis of feedback from customers, employees, and industry analysts.
Glassdoor
On Glassdoor, Travel + Leisure Co. has an overall rating of 3.5 out of 5 stars based on 2,500+ reviews. Employees praise the company’s travel benefits, career advancement opportunities, and supportive managers. Common positive themes include “great culture,” “flexible work,” and “industry-leading training.” However, some reviews cite high-pressure sales environments and occasional communication silos. The company actively responds to feedback, with a CEO approval rating of 78%.
Indeed
Indeed reviews reflect an average of 3.4/5 from 1,800+ submissions. Employees highlight competitive salaries and perks, but note that roles in timeshare sales can be demanding. Corporate positions receive higher satisfaction scores, with positive comments about team dynamics and innovation hubs. The company is rated 4.0/5 for work-life balance and 3.8/5 for management transparency.
Gartner Peer Insights
As a technology adopter, Travel + Leisure Co. receives positive reviews on Gartner Peer Insights for its digital platforms. Customers in the travel and hospitality verticals rate the company 4.2/5 for reliability and innovation. Key strengths include the mobile app, AI chatbot, and vacation planning tools. Some reviews mention room for improvement in integration with third-party systems.
Trustpilot
Trustpilot reviews from vacation owners show an average score of 4.2/5. Guests appreciate the flexibility of points-based systems and resort quality. Common praise includes “easy booking,” “friendly staff,” and “clean facilities.” Negative reviews often involve difficulty canceling contracts or high maintenance fees, though the company actively addresses these concerns with customer service follow-ups.
G2
G2 reviews focus on Travel + Leisure Co.’s technology products, such as the owner portal and mobile app. Users rate usability at 4.0/5 and customer support at 3.9/5. The company is compared favorably to competitors like Marriott Vacations and Hilton Grand Vacations for its user interface and points redemption options.
Google Reviews
Individual resort properties maintain average scores of 4.3/5 on Google. Guests highlight the value of vacation ownership and memorable experiences. Negative comments occasionally mention outdated rooms or inconsistent service, but overall sentiment is positive.
LinkedIn Reputation
Travel + Leisure Co.’s LinkedIn page has 400,000+ followers and an average engagement rate of 2.5%. The company is recognized for thought leadership in sustainable travel and digital innovation. Employees often share posts about career milestones, community service, and product launches, creating a cohesive brand narrative.
Why Organizations Choose Travel + Leisure Co.
Travel agencies, real estate developers, and corporate travel managers partner with Travel + Leisure Co. because of its proven track record, financial stability, and member loyalty. The company offers white-label solutions for developers to market vacation clubs under their own brand, leveraging Travel + Leisure Co.’s operational expertise. Its expansive resort network provides end-to-end trip planning, reducing logistical complexity for group travel. Additionally, the integration of Travel + Leisure magazine’s content enhances marketing campaigns with high-quality storytelling.
Organizations also value the company’s commitment to sustainability and diversity, which aligns with corporate social responsibility goals. Travel + Leisure Co. provides industry reports and benchmarks through its research division, helping partners stay ahead of market trends.
Official Contact Information
For inquiries and assistance, please reach out to Travel + Leisure Co. using the following contact details:
Address: 6277 Sea Harbor Drive, Orlando, FL 32821, USA
Contact Number: +1 (407) 351-6420
Support Number: +1 (800) 251-8736
Helpdesk Number: +1 (407) 351-6421
Website: www.travelandleisureco.com
Official Social Media Presence
- LinkedIn: Travel + Leisure Co. on LinkedIn
- Facebook: Travel + Leisure Co. on Facebook
- Twitter/X: @travelandleisure
- Instagram: @travelandleisureco
- YouTube: Travel + Leisure Co. YouTube Channel
- Glassdoor: Travel + Leisure Co. on Glassdoor
- Indeed: Travel + Leisure Co. on Indeed
SEO FAQ Section
1. What is Travel + Leisure Co.?
Travel + Leisure Co. is a leading vacation ownership company headquartered in Orlando, Florida, offering timeshare, travel clubs, and lifestyle experiences through brands like Club Wyndham and Margaritaville Vacation Club.
2. Where is Travel + Leisure Co. headquarters located?
Travel + Leisure Co. headquarters is at 6277 Sea Harbor Drive, Orlando, FL 32821, USA.
3. Who is the CEO of Travel + Leisure Co.?
The CEO of Travel + Leisure Co. is Michael D. Brown.
4. Is Travel + Leisure Co. publicly traded?
Yes, Travel + Leisure Co. is publicly traded under the ticker symbol TNL on the New York Stock Exchange.
5. What is the revenue of Travel + Leisure Co.?
Travel + Leisure Co. reported revenue of approximately $3.6 billion in 2023.
6. How many employees does Travel + Leisure Co. have?
Travel + Leisure Co. employs about 19,000 people globally.
7. How many resorts does Travel + Leisure Co. operate?
Travel + Leisure Co. operates over 245 resorts in more than 30 countries.
8. What are the main brands of Travel + Leisure Co.?
Travel + Leisure Co.’s main brands include Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, and Travel + Leisure Club.
9. How can I become a member of Travel + Leisure Co.?
You can purchase a vacation ownership membership through a sales presentation or by contacting Travel + Leisure Co. directly at 1-800-251-8736.
10. Does Travel + Leisure Co. offer vacation exchanges?
Yes, Travel + Leisure Co. operates the RCI exchange network, allowing members to trade their weeks for stays at other resorts worldwide.
11. What is the customer satisfaction rating for Travel + Leisure Co.?
Travel + Leisure Co. holds an average rating of 4.2 out of 5 on Trustpilot and has earned J.D. Power awards for customer satisfaction.
12. Is Travel + Leisure Co. environmentally sustainable?
Yes, Travel + Leisure Co. has a 'Green the World' sustainability program and aims to achieve carbon neutrality by 2030.
13. What technology does Travel + Leisure Co. use?
Travel + Leisure Co. uses AI-powered personalization, blockchain for ownership records, and a mobile app with digital keys and concierge services.
14. How can I apply for a job at Travel + Leisure Co.?
Visit the careers page at www.travelandleisureco.com/careers to search and apply for open positions.
15. Does Travel + Leisure Co. offer remote work?
Travel + Leisure Co. offers flexible and remote work options for eligible corporate roles.
16. What are the core values of Travel + Leisure Co.?
Travel + Leisure Co.’s core values are Integrity, Innovation, Excellence, Inclusion, and Sustainability.
17. How can I book a resort through Travel + Leisure Co.?
Members can book through the online portal, mobile app, or by calling the member services hotline.
18. What is the difference between Club Wyndham and Margaritaville Vacation Club?
Club Wyndham offers points-based access to a broad portfolio, while Margaritaville Vacation Club provides a themed experience with exclusive Jimmy Buffett-inspired amenities.
19. Is Travel + Leisure Co. a franchise?
No, Travel + Leisure Co. is a publicly traded corporation that owns and operates its resorts and sales networks.
20. Where can I find reviews of Travel + Leisure Co.?
Reviews can be found on Glassdoor, Indeed, Trustpilot, Google Reviews, and the company’s LinkedIn page.
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