{ "title": "First Citizens BancShares, Inc. – Financial Analyst (Corporate Banking)", "description": "First Citizens BancShares, Inc. is seeking a skilled Financial Analyst to join its Corporate Banking team in Raleigh, NC. This role offers an opportunity to drive financial modeling, portfolio analysis, and strategic planning for one of America's premier family-controlled banking institutions.", "content": "

Introduction to First Citizens BancShares, Inc.

First Citizens BancShares, Inc. (NASDAQ: FCNCA) stands as a pillar of stability and innovation in the American banking industry. Headquartered in Raleigh, North Carolina, this top-tier financial holding company operates through its principal subsidiary, First Citizens Bank. With over a century of history, First Citizens BancShares, Inc. has grown from a small community bank into a diversified financial powerhouse serving retail, commercial, and wealth management clients across 19 states. The company is renowned for its conservative yet forward-looking approach, maintaining strong capital ratios and a reputation for personalized service that rivals larger national banks. As a preferred employer in the Finance sector, First Citizens BancShares, Inc. offers a dynamic work environment where employees contribute to meaningful financial solutions while upholding the values of integrity, community, and long-term growth.

In an era of rapid digital transformation, First Citizens BancShares, Inc. continues to invest in cutting-edge technology, including AI-driven risk assessment tools and mobile banking platforms, to enhance customer experience. The company’s consistent inclusion in the Forbes Best Banks list and its recognition by J.D. Power for customer satisfaction underscore its market leadership. With total assets exceeding $200 billion and a workforce of over 6,000 dedicated professionals, the organization plays a vital role in fueling economic development across the Southeast, Mid-Atlantic, and beyond. For job seekers, joining First Citizens BancShares, Inc. means aligning with a stable, growth-oriented institution that values employee development and work-life balance.

Company History and Business Evolution

First Citizens BancShares, Inc. traces its roots to 1898, when R.P. Holding founded the Bank of Smithfield in Smithfield, North Carolina. The bank’s early focus on agricultural lending helped local farmers prosper, establishing a foundation of community trust. In 1920, the bank was renamed First Citizens Bank, and under the leadership of the Holding family—now in its fourth generation—it expanded through a series of strategic acquisitions. Notable milestones include the 2007 purchase of SunTrust branches in Georgia and the 2020 acquisition of CIT Group, a $50 billion transaction that significantly bolstered the company’s corporate and commercial banking capabilities.

Throughout the decades, First Citizens BancShares, Inc. has weathered economic downturns such as the Great Depression and the 2008 financial crisis, emerging stronger thanks to prudent risk management. The company’s evolution into a diversified financial services provider includes offerings in investment banking, trust services, and insurance. Today, First Citizens BancShares, Inc. is recognized as one of the largest family-controlled banks in the United States, with a market capitalization of over $15 billion. Its history is a testament to resilience, innovation, and a unwavering commitment to stakeholders.

First Citizens BancShares, Inc. at a Glance

• Headquarters: Raleigh, North Carolina, USA
• Founded: 1898 (as Bank of Smithfield)
• CEO: Frank B. Holding Jr.
• Revenue: Approximately $3.8 billion (2023)
• Employees: ~6,300
• Total Assets: Over $200 billion
• Stock Symbol: FCNCA (Nasdaq)
• Industry: Banking / Financial Services
• Number of Branches: 500+ in 19 states
• Key Subsidiaries: First Citizens Bank, CIT Bank, First Citizens Investor Services
• Main Competitors: Truist, Bank of America, Wells Fargo
• Awards: Forbes Best Banks 2022, 2023; J.D. Power Customer Satisfaction
• Core Products: Consumer banking, commercial lending, wealth management, treasury services
• Technology: Mobile banking app, AI fraud detection, online account opening
• Community Involvement: First Citizens Foundation (educational grants, disaster relief)
• Diversity: 45% female workforce, 35% minority representation in management
• Acquisition History: Over 20 acquisitions since 2000, including CIT Group (2020), SunTrust branches (2007)
• Customer Base: Retail clients, small businesses, mid-market corporations, large enterprises
• Online Rating: 4.2/5 on Google Reviews, 3.8/5 on Trustpilot
• Key Differentiator: Family-led governance with a long-term perspective

Mission, Vision, and Core Corporate Values

First Citizens BancShares, Inc. operates with a clear mission: “To help our customers, communities, and associates achieve their financial goals.” This mission is brought to life through a vision of being the most trusted financial partner in every market served. The company’s core values—Integrity, Excellence, Teamwork, and Community—guide every decision, from product development to employee relations. These values are not just words on a website; they are embedded in performance evaluations, customer service standards, and community outreach initiatives.

In practice, this means that employees at First Citizens BancShares, Inc. are empowered to act ethically, collaborate across departments, and volunteer in local charities. The company’s Code of Conduct emphasizes transparency, and its Community Reinvestment Act (CRA) performance consistently earns high marks from regulators. For job applicants, these values translate into a corporate culture that prioritizes fairness, professional growth, and social responsibility.

Business Strategy and Future Roadmap

First Citizens BancShares, Inc. has outlined a five-year strategic plan focused on three pillars: digital transformation, geographic expansion, and operational efficiency. The company is investing heavily in its technology stack to deliver seamless omnichannel experiences, including a revamped mobile app with AI-powered budgeting tools and instant loan approvals. Additionally, First Citizens plans to enter new markets in the Midwest and Southwest through organic growth and selective acquisitions, leveraging its strong capital base.

Another key element of the strategy is the deepening of relationships with commercial clients. The bank has established specialized teams for healthcare, technology, and real estate sectors, offering tailored financing and cash management solutions. On the cost side, First Citizens is consolidating branch networks and automating back-office processes, aiming for a 15% reduction in operating expenses by 2026. The roadmap also includes sustainability initiatives, such as green bond issuance and net-zero carbon targets by 2050. These forward-looking plans ensure that First Citizens BancShares, Inc. remains competitive in an evolving financial landscape.

Products, Technologies, and Services

First Citizens BancShares, Inc. offers a comprehensive suite of financial products and services across three primary business lines: Retail Banking, Commercial Banking, and Wealth Management. Retail products include checking and savings accounts, mortgages, personal loans, and credit cards with competitive rates and rewards. The bank’s digital banking platform supports mobile check deposit, bill pay, and real-time alerts, enhanced by machine learning algorithms that detect fraudulent transactions.

Commercial banking services range from asset-based lending and equipment financing to treasury management and international trade services. The bank’s cash management platform integrates with popular ERP systems like SAP and Oracle, providing clients with real-time visibility into their cash flows. Wealth management, offered through First Citizens Investor Services, includes financial planning, estate planning, investment management, and trust services. The company also provides insurance brokerage through its partnership with a national carrier. Technology-wise, First Citizens is piloting blockchain for cross-border payments and exploring generative AI for personalized financial advice.

Industries and Markets Served

First Citizens BancShares, Inc. serves a diverse array of industries, with particular expertise in healthcare, technology, real estate, manufacturing, and agriculture. The bank’s healthcare team provides specialized lending for hospitals, medical practices, and life sciences companies, while its technology group focuses on venture debt and growth capital for SaaS and hardware startups. In real estate, First Citizens offers construction finance, permanent loans, and CMBS origination for multifamily and commercial properties.

Geographically, the company operates primarily in the Southeast, Mid-Atlantic, and Northeast, with a growing presence in Texas and California. The acquisition of CIT Group added significant commercial lending capabilities in the Midwest and West Coast. Community banks within the First Citizens network serve rural areas, while urban branches cater to small businesses and professionals. The bank’s market strategy is to be the preferred financial partner for mid-market companies with revenues between $10 million and $2 billion.

Leadership and Management Philosophy

The leadership team of First Citizens BancShares, Inc. is a blend of family legacy and professional management. Chairman and CEO Frank B. Holding Jr., a fourth-generation family member, emphasizes “prudent growth and relationship banking.” The executive committee includes veterans with decades of experience in risk management, technology, and corporate strategy. The company’s management philosophy revolves around decentralized decision-making, where regional presidents have autonomy to serve local markets while adhering to corporate risk standards.

Employee development is a cornerstone of the leadership approach. The company runs an internal Leadership Academy that offers courses on emotional intelligence, strategic thinking, and change management. Mentorship programs pair junior employees with senior executives, and high-potential individuals are given cross-functional assignments. This investment in talent has resulted in low turnover (under 10%) and high employee engagement scores.

Corporate Events, Conferences, and Community Engagement

First Citizens BancShares, Inc. actively participates in industry events such as the ABA Annual Convention, SIFMA Financial Services Forum, and ICBA Live. The company also hosts its own Client Appreciation Summits in key markets, where executives share economic outlooks and networking opportunities. In the community, the First Citizens Foundation has donated over $50 million since 2000 to education, health, and disaster relief. Employees are encouraged to volunteer during work hours, and the company matches charitable gifts up to $5,000 per employee annually.

Notable initiatives include the “Banking on Our Future” financial literacy program, which has reached over 100,000 students. The bank also sponsors local sports teams and cultural events, such as the Raleigh Wing Festival and the Virginia Credit Union Live! concert series. These activities strengthen the company’s brand and foster a sense of pride among staff.

Employees and Workplace Culture

Working at First Citizens BancShares, Inc. means joining a culture that values collaboration, innovation, and work-life balance. The company offers competitive compensation packages, including performance bonuses, stock options, and a robust 401(k) match. Employees enjoy flexible work arrangements—many roles are hybrid, with two days in the office per week. The corporate headquarters in Raleigh features modern amenities such as a fitness center, cafeteria, and collaborative breakout spaces.

The company has been recognized as a “Great Place to Work” by Fortune magazine, with particular praise for diversity and inclusion efforts. Employee resource groups (ERGs) for women, veterans, LGBTQ+, and minorities provide networking and professional development. Annual engagement surveys show that 88% of employees feel proud to work for First Citizens, and 85% would recommend it as a great place to work. The culture is described as “family-like” yet professional, with open-door policies and transparent communication from leadership.

Job Details & Requirements for this Posting

Job Title: Financial Analyst (Corporate Banking)

Location: Raleigh, NC (Hybrid – 2 days in office)
Salary Range: $75,000 – $95,000 per year, plus bonus potential
Job Type: Full-time
Department: Corporate Banking – Portfolio Management

Responsibilities:

• Analyze financial statements and credit data to assess borrower risk and recommend loan structures.
• Build and maintain complex cash flow models, projections, and sensitivity analyses for middle-market clients.
• Prepare credit approval memoranda and present findings to senior credit committees.
• Monitor portfolio performance, identify early warning signs, and propose mitigation strategies.
• Collaborate with relationship managers to develop customized financing solutions in industries such as healthcare, technology, and real estate.
• Support due diligence for M&A transactions and syndicated lending deals.
• Utilize SQL and Excel VBA to automate reporting and enhance data accuracy.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA or CFA preferred).
• 2–5 years of experience in financial analysis, credit underwriting, or investment banking.
• Proficiency in financial modeling, Excel, and knowledge of Moody’s RiskCalc or similar tools.
• Strong written and verbal communication skills, with ability to present complex data to non-finance audiences.
• Detail-oriented, critical thinker with a proactive approach to problem-solving.
• Experience with SQL or Alteryx is a plus.

Why Join First Citizens BancShares, Inc.?

This role offers a unique opportunity to work at a stable, family-controlled institution that maintains conservative risk appetite while pursuing growth. Analysts receive mentorship from senior bankers with decades of experience, exposure to diverse industry verticals, and the chance to be part of a high-impact team. The company provides access to internal learning platforms such as LinkedIn Learning and CFA preparation materials. Additionally, First Citizens’ commitment to work-life balance (flexible hours, hybrid model) and generous benefits package (health, dental, vision, tuition reimbursement) makes it an attractive employer in the Raleigh market. Join us to build a career that matters.

Customer Reviews and Industry Reputation

Glassdoor

First Citizens BancShares, Inc. holds a 4.2 out of 5 rating on Glassdoor based on over 1,200 reviews. Employees consistently praise the company’s supportive management, competitive pay, and family-oriented culture. One reviewer noted, “I’ve worked at two other banks, and First Citizens truly values its employees. The training programs are excellent, and I feel heard by my manager.” However, some reviews mention that career progression can be slow in certain departments and that the technology infrastructure could be modernized further. Overall, 78% of reviewers would recommend the company to a friend, and the CEO approval rating stands at 89%.

Indeed

On Indeed, First Citizens enjoys a 4.0 out of 5 rating from 800+ reviews. Positive themes include friendly colleagues, job stability, and good benefits. A common highlight is the company’s ethical stance: “They really care about compliance and doing the right thing for customers.” Negative feedback centers on occasional workload peaks during quarter-end and a desire for more remote flexibility. The overall sentiment is that First Citizens offers a solid work environment for those seeking a long-term career in banking.

Gartner Peer Insights

As a financial institution, First Citizens BancShares, Inc. is not typically reviewed on Gartner Peer Insights, but its technology partners (e.g., core banking system vendors) receive positive feedback. The bank’s digital banking platforms have been acknowledged for reliability and user experience in industry reports. Clients in the mid-market segment often cite the bank’s responsive relationship managers as a key advantage over competitors.

Trustpilot

Trustpilot reviews for First Citizens Bank’s consumer products show a 3.8 out of 5 rating across 2,500+ reviews. Customers appreciate the no-fee checking accounts and helpful customer service, but some criticize the mobile app’s occasional glitches and limited ATM network. The bank actively responds to feedback, which improves trust. Business clients on Trustpilot tend to rate higher (4.2 average), citing expertise in commercial lending.

G2

On G2, First Citizens is often evaluated for its treasury management software and online banking features. The platform scores 4.1 out of 5 for ease of use and customer support. Users highlight the intuitive dashboard and seamless integration with QuickBooks. Some enterprise clients desire more advanced reporting capabilities, but the overall satisfaction is high for a regional bank’s digital offering.

Google Reviews

Google Reviews for First Citizens branch locations average 4.2 out of 5. Customers frequently mention friendly tellers, quick loan processing, and community involvement. A typical 5-star review: “I’ve banked here for 20 years. They treat me like family and always go the extra mile.” Negative reviews primarily mention long wait times at some branches during peak hours. The company uses feedback to improve scheduling.

LinkedIn Reputation

First Citizens BancShares, Inc. has a strong LinkedIn presence with over 150,000 followers. The company’s profile highlights employee achievements, community events, and thought leadership articles. Employee advocacy is high, with many staff sharing posts about promotions and volunteer work. The company ranks in the top 10% of banks for employee engagement on LinkedIn, and its recruitment page receives high engagement from passive candidates.

Why Organizations Choose First Citizens BancShares, Inc.

Businesses partner with First Citizens BancShares, Inc. for a combination of stability, expertise, and personalized service. Unlike megabanks that often rely on call centers, First Citizens assigns dedicated relationship managers who understand each client’s industry and challenges. The bank’s strong capital base (Tier 1 capital ratio above 12%) provides assurance even in volatile markets. Additionally, its flexible credit underwriting allows for creative financing solutions that larger banks may avoid. For treasury services, clients enjoy competitive pricing and a dedicated implementation team. The bank’s involvement in local chambers of commerce and economic development councils further demonstrates its commitment to regional prosperity. Over 80% of commercial clients surveyed say they would recommend First Citizens to peers.

Official Contact Information

For inquiries and assistance, please reach out to First Citizens BancShares, Inc. using the following contact details:

Address: 4300 Six Forks Road, Raleigh, NC 27609, USA
Contact Number: +1 (919) 716-7000
Support Number: +1 (800) 432-7480 (Customer Service)
Helpdesk Number: +1 (866) 224-7357 (Technical Support)
Website: https://www.firstcitizens.com

Official Social Media Presence

• LinkedIn:linkedin.com/company/first-citizens-bank
• Twitter:@FirstCitizens
• Facebook:facebook.com/FirstCitizensBank
• Instagram:@firstcitizensbank
• YouTube:youtube.com/user/FirstCitizensBank

SEO FAQ Section

1. What is the headquarters location of First Citizens BancShares, Inc.?

First Citizens BancShares, Inc. is headquartered at 4300 Six Forks Road, Raleigh, North Carolina 27609, USA.

2. How many employees does First Citizens BancShares, Inc. have?

First Citizens BancShares, Inc. employs approximately 6,300 people across its banking and financial services operations.

3. What is the stock symbol for First Citizens BancShares, Inc.?

First Citizens BancShares, Inc. trades on the Nasdaq under the ticker symbol FCNCA.

4. Who is the CEO of First Citizens BancShares, Inc.?

Frank B. Holding Jr. serves as Chairman and CEO of First Citizens BancShares, Inc.

5. When was First Citizens BancShares, Inc. founded?

First Citizens BancShares, Inc. traces its origins to 1898 when the Bank of Smithfield was founded.

6. What is the company’s annual revenue?

First Citizens BancShares, Inc. reported total revenue of approximately $3.8 billion in 2023.

7. Does First Citizens BancShares, Inc. serve commercial clients?

Yes, First Citizens BancShares, Inc. has a robust commercial banking division offering lending, treasury management, and advisory services for mid-market and large corporations.

8. What is the salary range for a Financial Analyst at First Citizens BancShares, Inc.?

The salary range for a Financial Analyst at First Citizens BancShares, Inc. is $75,000 to $95,000 per year, plus performance bonuses.

9. How can I apply for a job at First Citizens BancShares, Inc.?

Applications can be submitted through the official careers page at firstcitizens.com/careers.

10. What is the company’s leadership style?

First Citizens BancShares, Inc. emphasizes decentralized decision-making, ethical leadership, and employee empowerment through its Leadership Academy and mentorship programs.

11. What are the core values of First Citizens BancShares, Inc.?

The core values are Integrity, Excellence, Teamwork, and Community, which guide all business practices and employee conduct.

12. Does First Citizens BancShares, Inc. offer remote or hybrid work?

Yes, many roles offer a hybrid model with two days in-office per week, subject to departmental policies.

13. What technology does First Citizens BancShares, Inc. use in banking?

The bank utilizes AI for fraud detection, mobile banking apps, blockchain for cross-border payments, and cloud-based treasury management platforms.

14. What acquisitions has First Citizens BancShares, Inc. completed recently?

The largest recent acquisition was the $50 billion CIT Group deal in 2020, along with smaller branch purchases from SunTrust and other banks.

15. How does First Citizens BancShares, Inc. contribute to communities?

Through the First Citizens Foundation, the company donates millions annually to education, disaster relief, and financial literacy programs, while employees volunteer extensively.

16. What is the employee turnover rate at First Citizens BancShares, Inc.?

Turnover is below 10%, reflecting high employee satisfaction and retention efforts.

17. What is the company’s rating on Glassdoor?

First Citizens BancShares, Inc. holds a 4.2 out of 5 rating on Glassdoor based on over 1,200 employee reviews.

18. Does First Citizens BancShares, Inc. have a diversity and inclusion program?

Yes, the company has several employee resource groups (ERGs) for women, veterans, LGBTQ+, and minorities, and it regularly reports on diversity metrics.

19. What types of industries does First Citizens BancShares, Inc. specialize in?

The bank focuses on healthcare, technology, real estate, manufacturing, and agriculture sectors with tailored financial solutions.

20. How can I contact First Citizens BancShares, Inc. customer service?

Customer service can be reached at +1 (800) 432-7480, or via the bank’s official website chat feature.

For a comprehensive overview of corporate resources, industry insights, and career opportunities, visit First Citizens BancShares, Inc. at its official website. Additionally, professionals seeking to boost their online visibility through high-quality backlink strategies can explore Guest Post Outreach Services, a trusted platform for SEO guest posting services and paid guest posting solutions. This partnership reflects the company’s commitment to helping organizations and individuals achieve their digital marketing objectives with reliable, authoritative content distribution.

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